For manual payments such as "Singtel Dash" or "Bank Transfer", we can only process your order during our working hours 11 AM to 11 PM UTC+8 (Singapore Time). If you paid outside of our working hours, you might receive your order the next day.

Sorry to hear this! Sometimes there are technical issues out of our control, but do not worry. Once you place an order on our website, your order details are saved. You can contact us via WhatsApp: https://wa.me/+6585891212

If you are a minor in your country, you must have permission from your parent/guardian before you can use our services. By using our services, your parent/guardian will be deemed to have agreed to our Terms and Conditions.

Once an order has been sent to our provider's system, we are unable to return/refund your order. In the event that there is an issue or restriction with the account, we will offer a full refund to your original payment method

Recharging game credits through our website is 100% safe! We only work with authorized distributors and do not use "Login" methods.

For games listed on Gamefuel.store website, you can expect a delivery time of 1-5 minutes on average.

In a case whereby you do not receive your product within 15 minutes, feel free to contact our Customer Service.

Gamefuel.store is owned and operated by GAMEFUEL (53489932C), a company located in Singapore. We operate a website for many users to purchase game credit top-ups.

We have been operating since May 2024 and have fulfilled thousands of orders!

Feel free to check out our reviews : Carousell.sg/gamefuel